Privacy Policy

Last updated: 26 January 2026

This Privacy Policy explains how Prosperity Accounting and Bookkeeping Solutions (“we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa.

1. Who We Are

ProsperityAccountingand Bookkeeping Solutions is an accounting, payroll, tax, and bookkeeping practice registered in the Republic of South Africa.

  • Physical address: 43 The Signatures, Serengeti Estate, 1872
  • Email: info@prosperityacc.com
  • Contact number: 083 487 6172

2. Purpose of This Policy

This policy applies to all personal information collected through:

  • Our website
  • Client engagements
  • Emails, telephone calls, and electronic platforms
  • Statutory and regulatory submissions (e.g. SARS, CIPC, FIC)

3. Personal Information We Collect

We may collect and process the following personal information, where relevant:

3.1 Clients and Representatives

  • Full names, identity numbers, passport numbers
  • Contact details (email, phone number, physical address)
  • Tax numbers and financial information
  • Banking details
  • Employment and business information
  • Company and trust registration details

3.2 Website Users

  • Name and contact details submitted via forms
  • IP address, browser type, and usage data

4. How We Collect Personal Information

Personal information is collected:

  • Directly from you
  • From authorised representatives
  • From public records (e.g. CIPC)
  • From regulatory bodies (e.g. SARS) where legally permitted

5. Purpose for Processing Personal Information

We process personal information for lawful and legitimate purposes, including:

  • Providing accounting, tax, payroll, and advisory services
  • Statutory and regulatory compliance (SARS, CIPC, FIC Act)
  • Client onboarding and due diligence
  • Communication with clients and authorities
  • Record keeping and audit requirements
  • Website administration and security

6. Lawful Basis for Processing

Personal information is processed in terms of POPIA on the following grounds:

  • Consent from the data subject
  • Compliance with a legal obligation
  • Performance of a contract
  • Legitimate business interests

7. Sharing of Personal Information

We may share personal information only when necessary with:

  • SARS, CIPC, and other regulatory authorities
  • Banks, payment processors, and insurers
  • IT service providers and cloud storage platforms
  • Professional advisors and auditors

All third parties are required to maintain appropriate confidentiality and security safeguards.

8. Cross-Border Transfers

Where personal information is transferred outside South Africa, we ensure that:

  • The recipient country has adequate data protection laws, or
  • Appropriate safeguards and agreements are in place as required by POPIA

9. Information Security Measures

We take reasonable technical and organisational measures to protect personal information, including:

  • Secure servers and access controls
  • Password protection and encryption
  • Staff confidentiality agreements
  • Regular system monitoring and updates

10. Retention of Personal Information

Personal information is retained:

  • For as long as required by law (e.g. tax legislation)
  • For the duration of the client relationship
  • As long as necessary for lawful business purposes

Thereafter, information is securely destroyed or anonymised.

11. Data Subject Rights

In terms of POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Object to processing in certain circumstances
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Regulator

Requests may be sent to: bonita@prosperityacc.com

12. Cookies and Website Tracking

Our website may use cookies to improve user experience. You may disable cookies in your browser settings.

13. Complaints

If you believe that we have processed your personal information unlawfully, you may contact us or lodge a complaint with:

The Information Regulator (South Africa)
Email: inforeg@justice.gov.za

14. Changes to This Policy

We reserve the right to amend this Privacy Policy from time to time. Updates will be published on our website.

15. Contact Details

For any questions regarding this Privacy Policy or POPIA compliance, please contact:

Information Officer: Bonita Kok
Email: bonita@prosperityacc.com
Telephone: +27 83 487 6172